Last updated: 26 April 2026
This Privacy Policy explains how Mood Marketing (operated by Jillian Whitmore) collects, uses, and protects your personal information when you use our website, purchase our products, or subscribe to our email list.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information You Provide
When you interact with our website or purchase our products, we may collect:
• Name (first and last name)
• Email address
• Country/location (for tax and delivery purposes)
• Payment information (processed securely by Stripe – we do not store your credit card details)
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
• IP address
• Browser type and version
• Pages you visit and time spent on each page
• Referring website
• Device information (type, operating system)
This information is collected through cookies and similar tracking technologies (see Section 7 below).
2. How We Use Your Information
We use your personal information to:
• Process your purchases and deliver digital products (PDFs, templates, guides)
• Send you the free resources you requested (e.g., New Business Decision Guide)
• Send marketing emails, product updates, and educational content (you can unsubscribe anytime)
• Respond to your questions and provide customer support
• Improve our website, products, and services
• Analyze website usage and track advertising performance (via Meta Pixel and Google Analytics)
• Comply with legal obligations (e.g., tax record-keeping)
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we share your information with trusted service providers who help us operate our business:
Service Providers
Stripe (payment processing) – Processes credit card payments securely. Stripe is PCI-DSS compliant and does not share your payment details with us.
MailerLite (email marketing) – Manages our email list and sends marketing emails. MailerLite is based in the EU and is GDPR compliant.
Meta/Facebook (advertising) – We use the Meta Pixel to track website visits and measure ad performance. Meta may collect data about your browsing activity.
Google Analytics (website analytics) – Tracks website usage to help us understand how visitors interact with our site.
Hetzner (web hosting) – Hosts our website and stores website data.
Zapier (automation) – Connects our tools (e.g., Stripe to MailerLite) to automate workflows.
International Data Transfers
Some of our service providers (Stripe, Meta, Google) are based outside New Zealand and may store your data on servers in the United States or European Union. These providers comply with applicable data protection laws.
Legal Obligations
We may disclose your information if required by law or to comply with legal processes (e.g., court orders, tax authorities).
4. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
• Email subscribers: We keep your email address indefinitely unless you unsubscribe.
• Purchase records: We retain transaction records for 7 years to comply with New Zealand tax laws.
• Website analytics data: Controlled by Google Analytics and Meta (typically retained for 90 days to 2 years).
5. Your Rights
Under the New Zealand Privacy Act 2020 and GDPR (if you’re in the EU), you have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information (subject to legal retention requirements).
Opt-out of marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or emailing us directly.
To exercise any of these rights, please contact us at jillian@moodmarketing.co.nz.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse:
• Our website uses HTTPS/SSL encryption to secure data transmission.
• Payment information is processed securely by Stripe (we do not store credit card details).
• Email data is encrypted by MailerLite.
• We use two-factor authentication (2FA) to protect admin access to our systems.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to track website activity and improve user experience. Cookies are small text files stored on your device.
Types of Cookies We Use
Essential cookies: Required for the website to function (e.g., WordPress session cookies).
Analytics cookies: Google Analytics tracks how visitors use our site to help us improve it.
Advertising cookies: Meta Pixel tracks conversions and helps us measure the effectiveness of our ads.
You can disable cookies in your browser settings, but this may affect website functionality.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: jillian@moodmarketing.co.nz